EMS Run SheetSupport
Email support@emsrunsheet.com, or use Settings → About → Send feedback in the app (it includes your app version).
Getting started
- Location: choose "Allow While Using App" so times mark themselves. For automatic shift clock-in, choose "Always".
- Your agency: add your base address, ER and dispatch numbers, logo and radio call signs in Settings.
- A call: tap Start Call when you're dispatched, then enter the address. Everything after that marks itself; tap the big button to mark a step yourself, or Undo.
Common questions
A time was marked too early or too late. Tap Undo, or fix the time in the call's details from the call log.
Times aren't marking. Check Settings → Privacy & Security → Location Services → EMS Run Sheet is set to "While Using" or "Always".
Where are my photos and scans? In the call's ••• menu → Photos & scans, or in the call's details. They're behind Face ID and never go to your Photos library.
Is my patient information uploaded? No. See the privacy policy.